Account control
Delete your EatLose account
You can permanently delete your account and the app records associated with it. This action cannot be undone.
Delete inside EatLose
- Open EatLose and go to Profile.
- Open Privacy & permissions.
- Select Delete account and confirm.
This is the fastest method because EatLose can verify the signed-in account directly.
If you cannot open the app
Email [email protected] from the address used for your EatLose account and write “Delete my EatLose account” in the subject. We may ask you to verify control of that email address before deletion.
Do not send passwords, medical records or Apple Health screenshots.
What is deleted
Your account profile and server-stored EatLose records, including confirmed meals, weight entries and plan data, are deleted or anonymised where deletion is legally permitted. Temporary meal photos are not retained as part of your diary.
Security logs and backups may remain for a limited period where necessary for fraud prevention, legal obligations or service recovery, then expire according to their retention schedule.
Apple Health data
EatLose does not control the original records stored in Apple Health. You can remove EatLose access in iPhone Settings or the Health app. Deleting EatLose does not delete the original records from Apple Health.